Delete your Tunessa data
This page explains how to delete your data from Tunessa, the instrument tuner, metronome and practice log by Atakli Store on Google Play. Tunessa has no accounts: there is no sign-up, no login and no profile on our servers, so there is no account to delete. Sound from the microphone is never recorded, stored or transmitted, so there is no audio to delete anywhere. Your practice log, setlists, custom tunings and settings are stored on your phone (and, if Android backup is on, in your own Google account's backup). A small amount of anonymous technical and purchase data is held by our service providers, and you can delete it as described below.
1. Delete your data on your phone
Your practice sessions, piece names, notes, weekly goal, setlists, custom tunings and settings exist only on your device.
- Delete some items: in Tunessa, delete a practice session from its edit screen, delete a setlist, or delete a custom tuning.
- Delete the practice log only: open Settings → Practice → Delete all practice data and confirm.
- Delete everything at once in the app: open Settings → Privacy & data → Delete all my data and confirm with Delete everything. This permanently deletes your practice log, setlists, custom tunings and settings on this phone and resets the analytics IDs (as in section 3). Your privacy choices are kept, and purchases stay with your Google account.
- Or remove the app's storage: open Android Settings → Apps → Tunessa → Storage & cache → Clear storage, or simply uninstall Tunessa. This removes all Tunessa data from the phone.
- Copies you made yourself, such as CSV exports of your practice log or setlists you shared as text, are not inside Tunessa. Delete them where you saved or sent them, including any cloud-synced folder.
We cannot recover deleted data, because we never had a copy.
2. Delete the Android backup in your Google account
If Android backup is on, your phone backs up Tunessa's practice log, setlists, custom tunings and settings to your Google account. We cannot see or delete it, but you can:
- Stop future backups: Android Settings → Google → Backup (on some phones Settings → System → Backup) and turn off backup, or turn off backup for apps.
- Delete existing backups: open Google Drive → menu → Backups (or drive.google.com/drive/backups), choose your phone's backup and delete it. This deletes the backup of all apps on that phone, not only Tunessa. Google also deletes backups of devices that have not been used for a long time.
3. Stop and delete usage statistics and crash reports
These are off unless you turned them on. While both switches are off, the app does not contact Firebase at all. Google Play's billing component, which the app needs to offer and check purchases, still sends Google technical diagnostics about its connection to Google Play (no sound, no practice data); the switches do not control this (see the Privacy Policy, section 4.4).
- Stop collection: in Tunessa, open Settings → Privacy & data and turn off "Share anonymous usage statistics" and "Send crash reports". Nothing more is sent to Google Analytics, Crashlytics or Remote Config from that moment.
- Unlink earlier data: tap Settings → Privacy & data → Delete analytics data. This resets the analytics data on your device, deletes unsent crash reports and deletes the Firebase installation ID, so statistics sent earlier can no longer be linked to your installation. "Delete all my data" does the same, and uninstalling the app has the same effect.
- Automatic deletion: Google Analytics for Firebase deletes user-level data after 14 months. Firebase Crashlytics deletes crash reports after 90 days. The Firebase installation ID is deleted by Google after the installation has been inactive for a while.
4. Request deletion by email
You can ask us to delete data held by our providers without opening the app or reinstalling it:
- Send an email to ataklistore@gmail.com with the subject "Delete my data – Tunessa".
- To help us find the data (we do not know who you are, because there is no account), include:
- for purchases: your Google Play order number (it starts with "GPA." and is in your Google Play receipt email);
- for usage statistics or crash reports: the approximate dates you used the app with statistics on and your phone model.
- We confirm receipt, delete the matching records at RevenueCat and Firebase (Google), and reply within 30 days.
Please do not send us your practice log, recordings, ID documents or passwords. We never need them.
5. What is deleted and what may be kept
| Data | Where | What happens |
|---|---|---|
| Microphone sound | Nowhere | Never recorded, stored or transmitted; nothing to delete |
| Practice log, piece names, notes, weekly goal, setlists, custom tunings, settings | Your phone | Deleted by you (section 1); we never had a copy |
| CSV exports and shared setlists | Where you saved or sent them | Deleted by you; we never had a copy |
| Android backup of the practice log, setlists, custom tunings and settings | Your Google account | Deleted by you in Google Drive (section 2); we cannot access it |
| Usage statistics (optional, off by default) | Google Analytics for Firebase | Deleted on request, or automatically after 14 months |
| Crash reports (optional, off by default) | Firebase Crashlytics | Deleted on request, or automatically after 90 days |
| Firebase installation ID and remote settings data (only if statistics were on) | Firebase Remote Config / Installations | Deleted with "Delete analytics data" or on uninstall, and removed by Google after inactivity |
| Anonymous purchase ID and purchase history | RevenueCat | Deleted on request. Purchase records may be kept as long as tax and accounting laws require (usually up to 10 years) |
| Order and payment records, billing diagnostics | Google Play | Kept by Google under the Google Privacy Policy. Manage them in your Google account |
| Support emails | Our mailbox | Deleted on request, or within 24 months of the last message |
Deleting your data does not cancel a subscription. Cancel subscriptions first in Google Play (Play Store → profile → Payments & subscriptions → Subscriptions). After the RevenueCat record is deleted, you can still use "Restore purchases" with the same Google account to unlock Pro again.
More details are in our Privacy Policy. Questions: ataklistore@gmail.com.